testimonials

Chris' expertise as a buyer advocate was instrumental in helping us secure our dream 4-bedroom family home in Boroondara. His deep knowledge of the Hawthorn, Kew, Camberwell, and Canterbury areas proved invaluable. Chris's relationships with local agents gave us access to off-market properties, ultimately leading to our perfect find. Over five months, Chris provided firm yet friendly advice, patiently answering our countless questions about various properties. His negotiation skills were impressive - he managed to reduce the vendor's expectations significantly, securing the property just below our budget and at an excellent price for the area. We were particularly impressed by Chris' strategic approach. His familiarity with local real estate agents and market dynamics helped us make compelling offers. We were surprised to hear the vendor describe Chris as 'really tough' - a testament to his ability to advocate firmly on our behalf while maintaining a friendly demeanor with us. Chris' experience in Boroondara, combined with his approachable nature and tenacity in negotiations, made our home-buying journey smoother than we ever expected. We wholeheartedly recommend Chris to anyone looking to purchase in the area.

Having looked to purchase our first home for over 2 years without success, Chris and BuyerX were recommended to us by a friend. Chris' impact was immediately noticeable. Chris was diligent, took the load off of us inspecting properties and dealing with agents, was honest and open when he didn't think a property met our expectations and priorities (even if we thought it did!), and was incredibly proactive and patient with us. We also learned very quickly that real estate is very much a relationships game, and Chris has all the relationships with all the agents. This turned out to be invaluable for arranging private inspections (often on short notice), and providing information on pre-auction offers that we otherwise would not have had access to and which ultimately led to our first purchase off market in our dream suburb despite a highly competitive process. We would not have been able to purchase our home without Chris, and could not recommend him and the team at BuyerX more highly.

Chris appeared on our behalf for an auction just before Easter for a property that was very popular and we were very keen on. Along with his colleague, Tim Picken, we had discussed the auction strategy at length and on Saturday morning it was all about execution. Chris’ demeanour from the outset was focussed and conveyed that he was there to win. And win he did! His bidding was strong and confident but controlled in that he secured the property for us at a reasonable price and well within the budget we had given him. Needless to say we were very pleased with the outcome.

We had absolutely no idea just what a ‘buyer advocate’ did when it was suggested that we should engage such a person! We were referred to Chris Guest. From our first interaction, Chris provided us with a professional, attentive and extremely knowledgeable service. We were moving from a large rural property to Melbourne and our ideas for what we wanted to purchase and where we wanted to settle were very confused! The initial due diligence and preliminary discussions were most important and helped to consolidate for us what we might be looking for. Chris exhibited extraordinary patience and tolerance with us as we finally came to a decision to purchase. We sincerely appreciated Chris’ absolute commitment to regular communication, his delightful and collegial manner, his forensic diligence towards all aspects of the properties including street, building and precinct assessments, and researching the relevant complexities of the local government regulations and future plans as they impacted the building. We were confident when we came to submitting an offer that it represented a fair price due to Chris’ comprehensive review of relevant past sales within the current market. Most importantly, after the acceptance of our offer, Chris continued to provide us with important support in negotiating all aspects of the final details to occupancy. I am now fully cognisant of the role of a buyer advocate and will be encouraging anyone wanting a successful and timely property purchase that is also extremely enjoyable to engage Chris Guest.

We recently bought the family home. We started looking half-heartedly in 2020... then ramped up efforts toward the end of 2021. Pre-approval, some agent interactions, even a couple of bids but we were getting nowhere. The idea of a buyers advocate sounded like something from the Block and I wrestled internally with my former perceptions of this corner of the industry. I've had to eat my words and thoughts though. The service we received Suzana was incredible. Firstly the sheer volume of work, the inspections, hours of video, invaluable property insights, inspections and decades of local knowledge, secondly the access to off-market options and finally, the handling of the entire closure process. The volume of off-market product I found amazing. Literally as much as that which appears online.

Suzana from BuyerX was the perfect extra set of eyes for my property search. Not only did she really listen to my requirements, she questioned and showed me other options to see what my budget could afford. I was so relieved when she shared that I was a homeowner! I can’t thank her enough for finding my forever home. Highly recommended using because of the competitive market and the extra value of networks and information gathering.

Suzana from BuyerX was wonderful throughout the selling of our family home. From the process of appointing the right agent, to helping source and quality control various home improvement services … I couldn’t recommend Suzana highly enough.