testimonials

We engaged Tim in February 2024 to assist us finding a new family house in Hawthorn. Being in the property industry I was initially sceptical whether a buyer advocate was warranted for us. However, after going through the process I am glad that we engaged Tim as we got a wonderful result with an opportunity we would not have seen without Tim representing us. Before we engaged Tim he gave advice on our existing house and advised our place was special, hard to replace and recommended for us to stay rather than sell and look elsewhere. This built a lot of trust in him as there was no incentive for Tim to give that opinion as it risked losing us as potential clients. In the end we were able to get the perfect house for us, at a great price. It was off market and put to us without any one else having access to it. It was comfortably the best property over our search journey and we are thrilled to have secured this house. Tim is a leader in the field, particularly with family houses in Boroondara and Stonnington. I would strongly recommend him to anyone considering engaging a buyer advocate.

It is with great pleasure to write this letter of recommendation for your assistance in finding us our family home (in our dream street too!) in the Gascoigne Estate, East Malvern. Engaging you to represent us was the best decision we made. You made us feel like we were your only clients and gave us your utmost attention, expertise and knowledge about the local market. Your insights, contacts and strategy in securing our family home can only be applauded and admired. I doubt many people would have been able to replicate what you managed to achieve, especially given the number of interested parties vying for the property you secured for us. We thank you once again for your amazing efforts and would have no hesitations in engaging your help again should we be in the market to transact again.

We recently bought the family home. We started looking half-heartedly in 2020... then ramped up efforts toward the end of 2021. Pre-approval, some agent interactions, even a couple of bids but we were getting nowhere. The idea of a buyers advocate sounded like something from the Block and I wrestled internally with my former perceptions of this corner of the industry. I've had to eat my words and thoughts though. The service we received Suzana was incredible. Firstly the sheer volume of work, the inspections, hours of video, invaluable property insights, inspections and decades of local knowledge, secondly the access to off-market options and finally, the handling of the entire closure process. The volume of off-market product I found amazing. Literally as much as that which appears online.

Hamada from BuyerX Inner West is an absolute weapon. Buying our first property on our own was like constantly opening a can of worms and took us too much time to get up and running. The first call with Hamada instantly gave myself and my partner direction and clear mindset toward where we should be focussing. We bought within a couple of months of low stock levels. Hamada is passionate, patient and incredibly knowledgeable. He was so invested in getting good outcome. There was no task too small and even put up with calls and messages every day. It was a pleasure sharing the experience with him. He's just a good, good person... and the perfect one to have by our side in the journey of making the biggest purchase of our life. Also, if you haven't seen him in auction on the auction floor, check out his Instagram. I would NOT want to bid against him. My sister in law was standing behind the under bidders and they were being warned by the people they were with before the auction started. His reputation is warranted.

This is the second time we have engaged Hamada and we could not be happier in doing so. Our brief was for a very specific location on a set budget. He was very responsive and we could contact him at any time (he must not sleep!). Hamada did a fantastic job in working and negotiating with numerous agents in the area. He provided us with off and pre-market opportunities. We ended up going to auction and he did an amazing job securing the property. I must say without his bidding strategy we would not have secured our dream property. We cannot recommend his services enough and would highly encourage anyone wanting to secure their dream home to engage him!

We recently had the pleasure of working with highly professional and knowledgeable Kelly and Nuno at BuyerX, and excellent service they provided throughout our journey. They took the time to truly understand our preferences and provided advice on how we can transform houses to suit our needs. They were very responsive and available to answer our questions and concerns. They kept us updated on new listings and market trends that could impact our decision-making. Furthermore, they always had our best interests during the offer and negotiation process and Kelly demonstrated exceptional negotiation skills. We recommend Kelly and Nuno to anyone looking for expert advice in purchasing a home. Thank you to them for making our home buying journey smooth.

As first home buyers, we were pretty reluctant to spend cash set aside for the deposit on a buyers agent. After spending months of not even coming close to closing a deal, once we engaged Hamada our pre-auction offers were suddenly being taken seriously by real estate agents. It was surprising how many off-or-pre market opportunities we weren’t seeing and it was also great to get a look in at these before the general public. Hamada was able to negotiate a good price on the house we went on to buy, easily offsetting the cost of his fee and then some, in comparison to what it would’ve probably gone for at auction. We would certainly recommend Hamada and the BuyerX team to others. Hamada was really easy to work with and we appreciated the transparent and seamless approach he took throughout the process.

My recent experience with BuyerX was nothing short of phenomenal. From start to finish, Julio & Hamada were the consummate professionals. They were inquisitive, eager to tease out what my key requirements for my new home were and separate out the essentials from the nice-to-have elements. They applied great judgement weeding out properties that on paper fit my brief but in reality would have been the wrong property. Julio & Hamada’s strong relationships with Real Estate agencies uncovered homes for me to review before other prospective buyers to help avoid having to waste time at Open Houses. Finally, they negotiated the best outcome for me when purchasing a property off-market to ensure I secured the home at the best possible price.

As first-time ‘upgraders’, working with Julio and Hamada gave us the confidence to sell and buy in an uncertain market. As always, Hamada listened to what we wanted, worked closely with us to provide options, and guided us through each step of the way with consistently sound advice.

We recently engaged Hamada to act as a buyer’s agent for us in our purchase of a property in Sydney. We are based in Brisbane and due to Covid-19 travel restrictions, we were unable to travel to Sydney to view prospective properties, which was a nerve-wracking prospect. We found Hamada to be incredibly helpful, knowledgeable and reliable in our search for the right property. He was very easy to communicate with and happy to share his knowledge with us and answered our questions promptly. He attended many viewings and auctions, often recording a walkabout of the properties or doing a live FaceTime showing of the properties without missing a beat. He also has very good relationships with many agents – we cannot recommend Hamada highly enough.

My husband and I debated on whether a buyers agent would be a worthwhile investment for us. We are organised, decisive and had plenty of time to hunt. After high recommendations we made the right decision to bring Hamada onboard. We started watching the inner west property market closely around September 2020 and by the time our finance was organised and approved the market had erupted into an unprecedented frenzy. Hamada helped keep our expectations realistic. He offered invaluable guidance in an ever changing market. Hamada is organised and great with communication. He’s also down to earth and good company. Avoiding busy Saturday inspections with our two young children was another huge benefit . In the end we got the house we wanted for a far better price than expected thanks to Hamada and his strong auction strategy. Highly recommend.

Suzana from BuyerX was the perfect extra set of eyes for my property search. Not only did she really listen to my requirements, she questioned and showed me other options to see what my budget could afford. I was so relieved when she shared that I was a homeowner! I can’t thank her enough for finding my forever home. Highly recommended using because of the competitive market and the extra value of networks and information gathering.

Suzana from BuyerX was wonderful throughout the selling of our family home. From the process of appointing the right agent, to helping source and quality control various home improvement services … I couldn’t recommend Suzana highly enough.

Tim was excellent at clearly identify both pros and cons for each property which helped greatly in my decision making process. His market knowledge, endless real estate industry contacts and exceptional negotiating skills made him invaluable. He is dedicated, polite, extremely helpful and provided excellent advice with frequent communication. All of these attributes made Tim a fantastic resource and the whole process of buying our home so simple.

We are very happy with the purchase of our new property in Hawthorn. Tim’s real estate market experience, contacts and advice in negotiation was extremely helpful to the point we would not have secured this property without him. I would highly recommend Tim and his expertise to anyone looking to use a Buyers Advocate to purchase their next property.

We had previously considered engaging a buyers advocate to assist us, and when my wife first contacted Tim Picken, it was clearly evident we would benefit from his help and expertise. We secured our lovely family home (before scheduled auction) due to Tim’s savvy and expert strategy, and for a price lower than the expected auction price. I can say without any doubt that we would not have secured the property without his help, and we are so thankful we engaged Tim and allowed him to direct our search for our beautiful home.

Hamada is the bomb and unrivalled. He is generous with his time and knowledge, is exceedingly thorough and has expert knowledge of all aspects of the business. I was increasingly confused searching on my own and he listened so carefully and focused the search with zero intrusiveness. Within a month I had realised all my goals. Hamada is an extremely competent professional and a very decent human being. I highly recommend him!

Tim has a superb understanding of real estate and a wide range of contacts within the industry which means he taps into possibilities that are yet to be advertised or are only available for private sale. His confident performance during the hotly contested auction was outstanding and secured for me a new home in a highly-valued location. I strongly recommend Tim to anyone thinking of engaging a buyer advocate.