testimonials

Ed and Kate were an invaluable resource helping us navigate purchasing a new home. They are very knowledgeable and hard working, we were able to gain access to many more properties off market, so we could make a more informed decision.

I can not recommend Ed and Kate highly enough as Buyers Agents all the way through from their service proposal right through to the post property purchase experience. Their knowledge of the area and of property assessments were very helpful. They also kept the emotion out and it was great to have them as the bridge between the agents and the vendors. We were able to purchase a fantastic property at an exceptional price and the upside far exceeded the financial investment in their services. We would not hesitate to use them again and have been referring them to loads of our friends and associates since.

We engaged Tim in February 2024 to assist us finding a new family house in Hawthorn. Being in the property industry I was initially sceptical whether a buyer advocate was warranted for us. However, after going through the process I am glad that we engaged Tim as we got a wonderful result with an opportunity we would not have seen without Tim representing us. Before we engaged Tim he gave advice on our existing house and advised our place was special, hard to replace and recommended for us to stay rather than sell and look elsewhere. This built a lot of trust in him as there was no incentive for Tim to give that opinion as it risked losing us as potential clients. In the end we were able to get the perfect house for us, at a great price. It was off market and put to us without any one else having access to it. It was comfortably the best property over our search journey and we are thrilled to have secured this house. Tim is a leader in the field, particularly with family houses in Boroondara and Stonnington. I would strongly recommend him to anyone considering engaging a buyer advocate.

It is with great pleasure to write this letter of recommendation for your assistance in finding us our family home (in our dream street too!) in the Gascoigne Estate, East Malvern. Engaging you to represent us was the best decision we made. You made us feel like we were your only clients and gave us your utmost attention, expertise and knowledge about the local market. Your insights, contacts and strategy in securing our family home can only be applauded and admired. I doubt many people would have been able to replicate what you managed to achieve, especially given the number of interested parties vying for the property you secured for us. We thank you once again for your amazing efforts and would have no hesitations in engaging your help again should we be in the market to transact again.

I purchased a property in 2019 with the help of Nuno from BuyerX. The market was changing quickly in mid-2019 and the idea of dragging myself around each weekend looking at multiple properties quickly became stale and tiring. Nuno was incredibly knowledgeable about the inner north property market and considered all my personal preferences so I only saw quality properties which met my needs. In the end the property I purchased was off-market, so I would not have had the opportunity to buy had I not used his services. Nuno took care of the negotiations and most of the paperwork and I’m now happily settled in East Brunswick. If I ever move house again, I would definitely call on Nuno’s assistance to take some of the pressure off buying and ensure I ended up with a suitable, high quality home and a sound investment.

Mariella and I wanted to say thanks for all your hard work on securing Charman Rd for us. We’re rapt with the outcome and can’t wait to get started on the new build. We really saw the benefit and value in having you bid/ negotiate for us and would happily recommend you to anyone else we know in the market.

Nuno and Kelly were great in helping me to find a property. Nuno’s knowledge of the market is fantastic, and he has an eagle eye for good properties coming onto the market. Nuno and Kelly were thoroughly professional and did a great job on auction day to get the house at a good price. I very much recommend them.

We would like to say a big thank you to Nuno for guiding us through the property purchasing journey! We were apprehensive about buying a property from interstate, but Nuno made the process much easier. Nuno is a very responsive communicator and his years of experience and local knowledge gave us confidence in his advice. We would absolutely recommend Nuno as a buyer’s agent and would use his services again for future purchases.

We had a great experience with Nuno. He is clearly well respected and known within the property market and well liked by his peers and clients. We didn’t want to rush a purchase and he patiently worked with us on a variety of options to get to a result we were absolutely thrilled with. The house and purchase process has superseded our expectations. Nuno understood our taste and needs intimately. We would definitely work with him again and cannot recommend him enough.

Nuno, we just wanted to say thank you again for your work with us on our purchase. You were very easy to work with and made the whole process much less stressful than it would have been if we were on our own. We knew were were in safe hands when you were negotiating and bidding on our behalf. As Paul noted the other day, it is very unlikely that we would have even looked at that property if you hadn’t shown it to us and we are very happy with the purchase. In particular, there was no way we could have secured the property for a good price pre-auction while driving around country Victoria!

From the first conversation my wife and I had with Nuno, we knew we were in the best hands. We were super grateful for all of his expert knowledge and guidance in areas we knew very little about regarding properties. He took the time the get to know us and find out what we valued in a family home and steered us clear of anything that wouldn’t suit our needs. He’s friendly, personable and has a great sense of humour which helps make what can be a lengthy and stressful situation much more enjoyable.

Tim was excellent at clearly identify both pros and cons for each property which helped greatly in my decision making process. His market knowledge, endless real estate industry contacts and exceptional negotiating skills made him invaluable. He is dedicated, polite, extremely helpful and provided excellent advice with frequent communication. All of these attributes made Tim a fantastic resource and the whole process of buying our home so simple.

We are very happy with the purchase of our new property in Hawthorn. Tim’s real estate market experience, contacts and advice in negotiation was extremely helpful to the point we would not have secured this property without him. I would highly recommend Tim and his expertise to anyone looking to use a Buyers Advocate to purchase their next property.

We had previously considered engaging a buyers advocate to assist us, and when my wife first contacted Tim Picken, it was clearly evident we would benefit from his help and expertise. We secured our lovely family home (before scheduled auction) due to Tim’s savvy and expert strategy, and for a price lower than the expected auction price. I can say without any doubt that we would not have secured the property without his help, and we are so thankful we engaged Tim and allowed him to direct our search for our beautiful home.

Thank you BuyerX for a wonderful experience! You took care of the whole property purchasing process for us from your extensive search within our parameters to conducting our due diligence and reviewing contracts to closing the sale at auction so gracefully- thank you Nuno!! Once we had you on board our only job was to decide whether we liked the property. Thank you for all your hard work and patience with us given the current dynamic housing market.

Tim has a superb understanding of real estate and a wide range of contacts within the industry which means he taps into possibilities that are yet to be advertised or are only available for private sale. His confident performance during the hotly contested auction was outstanding and secured for me a new home in a highly-valued location. I strongly recommend Tim to anyone thinking of engaging a buyer advocate.