testimonials

We engaged Tim in February 2024 to assist us finding a new family house in Hawthorn. Being in the property industry I was initially sceptical whether a buyer advocate was warranted for us. However, after going through the process I am glad that we engaged Tim as we got a wonderful result with an opportunity we would not have seen without Tim representing us. Before we engaged Tim he gave advice on our existing house and advised our place was special, hard to replace and recommended for us to stay rather than sell and look elsewhere. This built a lot of trust in him as there was no incentive for Tim to give that opinion as it risked losing us as potential clients. In the end we were able to get the perfect house for us, at a great price. It was off market and put to us without any one else having access to it. It was comfortably the best property over our search journey and we are thrilled to have secured this house. Tim is a leader in the field, particularly with family houses in Boroondara and Stonnington. I would strongly recommend him to anyone considering engaging a buyer advocate.

It is with great pleasure to write this letter of recommendation for your assistance in finding us our family home (in our dream street too!) in the Gascoigne Estate, East Malvern. Engaging you to represent us was the best decision we made. You made us feel like we were your only clients and gave us your utmost attention, expertise and knowledge about the local market. Your insights, contacts and strategy in securing our family home can only be applauded and admired. I doubt many people would have been able to replicate what you managed to achieve, especially given the number of interested parties vying for the property you secured for us. We thank you once again for your amazing efforts and would have no hesitations in engaging your help again should we be in the market to transact again.

We recently bought the family home. We started looking half-heartedly in 2020... then ramped up efforts toward the end of 2021. Pre-approval, some agent interactions, even a couple of bids but we were getting nowhere. The idea of a buyers advocate sounded like something from the Block and I wrestled internally with my former perceptions of this corner of the industry. I've had to eat my words and thoughts though. The service we received Suzana was incredible. Firstly the sheer volume of work, the inspections, hours of video, invaluable property insights, inspections and decades of local knowledge, secondly the access to off-market options and finally, the handling of the entire closure process. The volume of off-market product I found amazing. Literally as much as that which appears online.

Michael Sier was amazing to work with. He is professional, knowledgeable, approachable and his knowledge of the Mornington Peninsula housing market and real estate in general is extensive. He worked closely with us on our brief and helped us refine the specifics of what our home would include and where in the area would meet our needs. Michael is diligent and his attention to detail and contacts during the entire process of inspection, exchange, settlement and after settlement made the entire process seamless and stress free, which in our case occurred two days before Christmas. Additionally, nothing is too much trouble and Michael went above and beyond to ensure that everything up to our move was smooth and professional - critical for us as we were interstate purchasers. We would not hesitate to recommend Michael Sier from BuyerX Mornington Peninsula.

Michael Sier knows the Mornington Peninsula! I've been going down there for nearly 60 years so I'm pretty cluey but Michael takes it to a whole new level. We wanted a house in the right place and had an extensive checklist. By the time we were done, all of them were ticked. He's totally professional and was communicative through the whole process. The house we finished up buying started off market and was soon categorised as investment grade by Michael so we had total confidence in proceeding. Couldn't be happier with the BuyerX experience and Michael in particular. No hesitation in recommending him to anyone looking on the Peninsula. Do yourself a favour and let Michael do it for you! 5 stars.

Highly recommend Michael. He found us a beautiful place in Flinders during a crazy market. Nothing was too much or too hard for him. Very attentive to our needs. Always on the end of the phone if needed. A family man who knows what a family home needs. Never gets stressed. Gets the job done. We plan to keep in contact and would definitely use him again in the future.

I purchased a property in 2019 with the help of Nuno from BuyerX. The market was changing quickly in mid-2019 and the idea of dragging myself around each weekend looking at multiple properties quickly became stale and tiring. Nuno was incredibly knowledgeable about the inner north property market and considered all my personal preferences so I only saw quality properties which met my needs. In the end the property I purchased was off-market, so I would not have had the opportunity to buy had I not used his services. Nuno took care of the negotiations and most of the paperwork and I’m now happily settled in East Brunswick. If I ever move house again, I would definitely call on Nuno’s assistance to take some of the pressure off buying and ensure I ended up with a suitable, high quality home and a sound investment.

Mariella and I wanted to say thanks for all your hard work on securing Charman Rd for us. We’re rapt with the outcome and can’t wait to get started on the new build. We really saw the benefit and value in having you bid/ negotiate for us and would happily recommend you to anyone else we know in the market.

Nuno and Kelly were great in helping me to find a property. Nuno’s knowledge of the market is fantastic, and he has an eagle eye for good properties coming onto the market. Nuno and Kelly were thoroughly professional and did a great job on auction day to get the house at a good price. I very much recommend them.

We recently had the pleasure of working with highly professional and knowledgeable Kelly and Nuno at BuyerX, and excellent service they provided throughout our journey. They took the time to truly understand our preferences and provided advice on how we can transform houses to suit our needs. They were very responsive and available to answer our questions and concerns. They kept us updated on new listings and market trends that could impact our decision-making. Furthermore, they always had our best interests during the offer and negotiation process and Kelly demonstrated exceptional negotiation skills. We recommend Kelly and Nuno to anyone looking for expert advice in purchasing a home. Thank you to them for making our home buying journey smooth.

Thanks Michael for your amazing knowledge, professionalism and attention to detail. You filled the brief we gave you perfectly and found us a beautiful costal family beach house in Sorrento. Your fee was the best money we have ever spent, allowing us to complete an off-market acquisition we could never have achieved ourselves. Also, your diligent care, attention and follow through is testament to why you are so well respected with agents, clients and trades people. We are very happy to recommend you to anyone.

Michael did a wonderful job assisting us in finding our new home. His negotiating skills enabled us to purchase the property at a price we would otherwise not have achieved. He was always available and nothing was ever too much trouble. He managed to take the stress out of the experience. His real estate knowledge was invaluable. A pleasure to work with and would definitely use him again.

Michael’s management of the whole process was seamless and we can’t thank him enough. He secured us an off market property, attended home viewings, emailed potential property photos, organised conveyancing and the building and pest inspection and the list goes on.

Michael was fantastic. I’d not used a buyers advocate previously when buying property but in a hot market it is super helpful to have someone who knows the ropes and can guide you through the bidding process where there is a lot going on behind the scenes. Michael helped us to price the property to ensure we could secure it competitively but without paying too much. We got a cracking property that we would otherwise have missed out on. Great service and awesome result.

Michael was professional, level headed, friendly and committed to helping us buy our property. The whole experience was an absolute pleasure. His knowledge of the Mornington Peninsula was extensive. With Michael’s help, support and guidance we were able to purchase our dream home and we will forever be so grateful to him

Suzana from BuyerX was the perfect extra set of eyes for my property search. Not only did she really listen to my requirements, she questioned and showed me other options to see what my budget could afford. I was so relieved when she shared that I was a homeowner! I can’t thank her enough for finding my forever home. Highly recommended using because of the competitive market and the extra value of networks and information gathering.

Suzana from BuyerX was wonderful throughout the selling of our family home. From the process of appointing the right agent, to helping source and quality control various home improvement services … I couldn’t recommend Suzana highly enough.

We would like to say a big thank you to Nuno for guiding us through the property purchasing journey! We were apprehensive about buying a property from interstate, but Nuno made the process much easier. Nuno is a very responsive communicator and his years of experience and local knowledge gave us confidence in his advice. We would absolutely recommend Nuno as a buyer’s agent and would use his services again for future purchases.

We had a great experience with Nuno. He is clearly well respected and known within the property market and well liked by his peers and clients. We didn’t want to rush a purchase and he patiently worked with us on a variety of options to get to a result we were absolutely thrilled with. The house and purchase process has superseded our expectations. Nuno understood our taste and needs intimately. We would definitely work with him again and cannot recommend him enough.

Nuno, we just wanted to say thank you again for your work with us on our purchase. You were very easy to work with and made the whole process much less stressful than it would have been if we were on our own. We knew were were in safe hands when you were negotiating and bidding on our behalf. As Paul noted the other day, it is very unlikely that we would have even looked at that property if you hadn’t shown it to us and we are very happy with the purchase. In particular, there was no way we could have secured the property for a good price pre-auction while driving around country Victoria!

From the first conversation my wife and I had with Nuno, we knew we were in the best hands. We were super grateful for all of his expert knowledge and guidance in areas we knew very little about regarding properties. He took the time the get to know us and find out what we valued in a family home and steered us clear of anything that wouldn’t suit our needs. He’s friendly, personable and has a great sense of humour which helps make what can be a lengthy and stressful situation much more enjoyable.

Tim was excellent at clearly identify both pros and cons for each property which helped greatly in my decision making process. His market knowledge, endless real estate industry contacts and exceptional negotiating skills made him invaluable. He is dedicated, polite, extremely helpful and provided excellent advice with frequent communication. All of these attributes made Tim a fantastic resource and the whole process of buying our home so simple.

We are very happy with the purchase of our new property in Hawthorn. Tim’s real estate market experience, contacts and advice in negotiation was extremely helpful to the point we would not have secured this property without him. I would highly recommend Tim and his expertise to anyone looking to use a Buyers Advocate to purchase their next property.

We had previously considered engaging a buyers advocate to assist us, and when my wife first contacted Tim Picken, it was clearly evident we would benefit from his help and expertise. We secured our lovely family home (before scheduled auction) due to Tim’s savvy and expert strategy, and for a price lower than the expected auction price. I can say without any doubt that we would not have secured the property without his help, and we are so thankful we engaged Tim and allowed him to direct our search for our beautiful home.

Thank you BuyerX for a wonderful experience! You took care of the whole property purchasing process for us from your extensive search within our parameters to conducting our due diligence and reviewing contracts to closing the sale at auction so gracefully- thank you Nuno!! Once we had you on board our only job was to decide whether we liked the property. Thank you for all your hard work and patience with us given the current dynamic housing market.

Tim has a superb understanding of real estate and a wide range of contacts within the industry which means he taps into possibilities that are yet to be advertised or are only available for private sale. His confident performance during the hotly contested auction was outstanding and secured for me a new home in a highly-valued location. I strongly recommend Tim to anyone thinking of engaging a buyer advocate.